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Do you Only paint character inspired cups?No I paint it all! please message me with your ideas =)
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Will the paint chip offNo, everything is sealed so you can get maximum use of your art piece
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Is the resin safe?YES! The resin I use can be safely used as a food contact surface
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Can I wash my New awesome tumbler!?Yes you can! they are made with high quality enamel/ acrylic paint and a food safe protective coat for everyday use! HAND WASH - DO NOT PUT IN DISHWASHER
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When will my order be fulfilled?Please allow 5-15 weeks for your item to be ready to ship Each Item varies based on the detail of work, Remember this is all hand painted- I dont work at a fast speed I like to put time and effort into each art piece I make
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How much is shipping?Shipping in the United states ranges from $8-$15 depending on weight and product International shipping anywhere from $30-50
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What happens if my address is wrong? or I dont recieve my packagePlease make sure your address is correct when "checking out" i will not refund an item if it is shipped to the wrong address. If an item is sent back the client is responsible for the additional shipping charges
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Can I get a refund or exchange?Custom Hand-Painted Items or non refundable. If your order is damaged or I sent the wrong product, please do not hesitate to message me. I am happy to work with you
DOMESTIC Orders will ship through USPS and you will be emailed when shipping occurs along with a tracking number. Once the package goes into the hands of USPS I am not responsible for any lost, stolen or damaged goods along the way. Packages will arrive between 2-5 *business* days. Please check your email inbox and spam to get tracking info to see the process of your package. If you do not receive your package within the 2-5 *business days* you will need to contact your local post office and give them your tracking info to have them search for your package.
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INTERNATIONAL Orders: Unfortunately tracking limited for packages, so order cautiously. Buyers are responsible for all customs and imports taxes that may apply.
** Please allow 1-12 weeks+ for International orders to arrive once they ship. Going through customs can take a bit of time.**
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